Tuesday, 27 March 2007

Better connected intranets

The top 10 applications for intranets are discussed in a new report produced by the Society of Information Technology Management (SOCITM).

The report highlights "user engagement" as the key to building and ensuring the intranet is a well used resource. N.B You will need to log in to read/download the report.

How businesses are using Web 2.0

The most recent issue of McKinsey Quarterly has an article on the use of Web 2.0 technologies by businesses.

The abstract of the article provides an introduction to the Web 2.0 phenomenon "The rising popularity of user-driven online services, including MySpace, Wikipedia, and YouTube, has drawn attention to a group of technological developments known as Web 2.0. These technologies, which rely on user collaboration, include Web services, peer-to-peer networking, blogs, podcasts, and online social networks"

Friday, 16 March 2007

The Hidden Dangers of Knowledge Management

Is Knowledge Management sometimes dangerous? This is the question asked by by Prism Legal Consulting. Prism refer to a blog post called "Contract with clarity" which discusses the dangers of reusing legal agreements.

Monday, 12 March 2007

Uncommon Knowledge

I came across this site today and it looks quite useful, the site provides advice and resources on leveraging technology to enable Knowledge Sharing. The post on 6 Ways to Improve Knowledge Management was very interesting.

Wednesday, 7 March 2007


How to measure the benefits of KM and knowledge sharing within service industries in particular, was a problem that we touched upon in our last Knowledge Connections meeting.

My colleague James Mullan found an interesting article in PLC, by Catherine Flutsch of Bird & Bird.

Catherine muses that there is a large body of literature on ways to measure the value of knowledge management programs and strategy, yet most law firms struggle with the measurement issue. This is an interesting resume, with a quick look at tools, communication and the future, relevant to in-house measurement as much as for law firms.

For those of you that take PLC, the link is: http://www.practicallaw.com/4-225-4012

Have you seen a good article about metrics or ROI that you can share with us?

'Next Steps' links on LNB

Next Steps functionality on LNB is a nifty drop down box on the right hand side of the page, that allows you to view information that might be relevant to the context of what ever you are displaying. So if you were displaying a piece of legislation, 'Next Steps' will allow you to view relevant cases, or some other helpful information.

However, this has been flagged on the discussion list as not being as comprehensive as we had hoped.

LexisNexis provided the following information regarding the Next Steps links on LNB

“Next Steps is only currently working from Legislation to other content types. Although the functionality is available on LNB now, the content links are yet to be incorporated.”

So not ideal...

Tuesday, 6 March 2007

Using del.icio.us for knowledge sharing

This is an excellent post on how you can use del.icio.us for Knowledge Sharing and collaborative working. del.icio.us is a social bookmarking application which you can use to record your WWW travels so that they’re not stored on your local machine.

Instead of storing your favourites in your browser, where they can easily get lost if your machine crashes or you lose data, your bookmarks are saved on del.icio.us, however its use is much wider then that, this post explains how you can benefit from using del.icio.us.

I use del.icio.us regularly and find it invaluable especially when looking at what other people have tagged.

Top 10 tips for improving your intranet

David Cummings lists his Top 10 tips for improving your organisations intranet.

Blogs v Forums

Which are more effective Blogs or Forums (Message Boards) is the question asked here by Debbie Weil, if your not 100% certain what the difference is between these two tools and which you should be using in your organisation then this article is well worth a read.