Wednesday, 26 September 2007

Will Microsoft Become Facebook for the Enterprise?

This is an interesting article which I found via the Microsoft Sharepoint Blog. The article discusses the deployment of a Social Network Service to 110,000 users at Wachovia Bank not using one of the Big Social Networking applications but Microsoft Sharepoint 2007. The reasons behind this are quite simple;

"Microsoft has a relatively rich technology offering, with natural integration across different product sets," says Pete Fields, Wachovia's director of eBusiness for employees. "Desktop and productivity tools are still so Microsoft-centric that it made sense."

The network should also help Wachovia attract new talent as well. "A bright 26-year-old MBA will be seeing the tools and comparing them to what they use in own home" by this we can only assume they mean Facebook.

Should Wikis replace emails for collaboration?

The basic premise behind this post is that companies spend a huge amount of money on email appllications and storage devices to look after the countless emails we all produce. So what is the alternative, well Wikis seem like a good idea especially if you're working on a document collaboratively;

"If you and I were working together on a document, there are a lot of steps in between when I work on the document itself, and when you work on it. To send it to you, I’d have to create an email, attach the document, and send it to you. Once you receive it, you’d have to download the attachment (insert worry about viruses here), open it (let’s hope you have the right software to do so!), and finally you can edit it. That may not seem like much, but imagine doing that every time we pass the document back and forth"

Monday, 24 September 2007

KM 1.0 vs. KM 2.0

That's Knowledge Management in case you're wondering! In this post on the elsua Blog the author links to a great set of slides on the changes taking place in Knowledge Management, namely the move from KM 1.0 to KM 2.0 this move includes the use of more "Enterprise Tools" like RSS, Wikis and Blogs to make the process of sharing Knowledge even more collaborative.

Friday, 21 September 2007

What new media could do for you

An interesting article in the Law Society Gazette who seem to have jumped on the Web 2.0/Social Media bandwagon recently.

In it the author who is head of IP&IT at Freeth Cartwright describes how they established their Blog (Impact) and then used it as the first point of contact for clients. Interestingly they are also looking at using other Social Media/Web 2.0 technology

"We are also moving our team’s know-how library into a wiki, where it will be easier to update. We are trying to cut internal email volumes by using an instant messaging service called Skype, which allows us to take some internal team communication out of the email system, and to conduct multi-party discussions on-screen in real time, even with clients."

Virtual KM Communities...a real debate!

This seminar organised by the Society for Computers & Law will "look across the legal sector's recent experience of online communities (based on blogs and similar tools) and get behind the hype to debate and establish what the real benefits are"

Participants include; Lucy Dillon from Berwin Leighton Paisner, Sarah Garvey from Allen & Overy, Marc-Henri Chamay from Allen & Overy and Ruth Pedley from CMS Cameron McKenna.

Tuesday, 18 September 2007

Wikis and Knowledge Storage

Two posts here which look very useful. In the first Best Practices when using Wikis the author describes how Wikis can be used for event planning and organisation. I think using Wikis for event planning is an excellent use of this technology especially if you encourage your participants to post to the Wiki resources, questions and any information they feel is relevant to the event.

The second is an article in the latest edition of Information World Review in it the author ponders if knowledge is more valuable in people's heads or on the corporate system?

The new ROI?

Paul Dunay at Social Media Today has penned a new term to describe how well Social Media tools like Blogs and Wikis are working, the term he uses is Return on Influence, in his latest blog post on ROI Paul explains what this term means and how it could be used.

Thursday, 13 September 2007

Its all lies...

In this post from the excellent IWR Blog the author points out a short post on the CMS Watch blog. There are several great quotes from the IWR Post which demonstrate the difficulties in benchmarking any sort of service;

"In many fields of computing, benchmarking is broken. In server microprocessors, companies like Intel, AMD, IBM and Sun can make merry with numbers but they don’t mean much, at least not without a ton of accompanying explanation. The fault is not so much with the design of the simulations themselves or their accuracy, but with the multiple, and often mutually contradictory, nature of the metrics being applied. For example, in servers, some buyers will want raw performance, some energy efficiency, and an increasing number will want the perfect virtualisation host."

"Too often, benchmarks are cited to impress even though the numbers are meaningless."

Your intranet on a...Wiki

In this post Headshift describe how they worked with one of their clients to build an intranet on a Wiki platform. This is a really interesting post which describes the site and its features in some detail and made me think about the potentials of Wiki applications.

Wednesday, 12 September 2007

Enterprise search for large Law Firms

This appears to be a hot topic at the moment, with the latest post on this subject a post written by Ron over at Strategic Legal Technology.

Tuesday, 11 September 2007

What is Enterprise 2.0 and what does it mean for Law Firms?

This is an interesting post from the Strategic Librarian on what Enterpris 2.0 means and how it could be implemented/used in Law Firms.

The post includes a presentation delivered by the post author Nina Platt in June 2007,

Monday, 10 September 2007

Knowledge Management is...very old!

I bet you all thought Knowledge Management was invented in the late eighties/early nineties? Wrong. This post from the IT Toolbox and the accompanying presentation which is the story of a battle that took place in 3000BC say otherwise.

Thursday, 6 September 2007

Managing your content

This is the title of a presentation by Nicole C Engard of Princeton Public Library. In it she discusses how you can use Opensource Content Management systems (CMS) instead of expensive and difficult to manage CMS applications.

The two systems Nicola recommends are;

Although Nicola make some good points and the focus of the presentation is on "Open Source Software" what I would say is Sharepoint is a development tool, so it can do a huge amount - if you develop it to do so and have the resources to develope it. It's not something that just works straight out of the box.

Tuesday, 4 September 2007

An introduction to Social Bookmarking

Cogenz has provided links to two great resources which provide an introduction to Social Bookmarking.

The first is a video produced by the team at Common Craft on Social Bookmarking using The second is a presentation from Pfizer designed to convince their staff of the personal and business benefits of enterprise social bookmarking. A couple of great resources if you are thinking about starting using Social Bookmarking as an internal or external tool.