Wednesday, 31 October 2007

Measuring the ROI of Social Media

How exactly do you measure the ROI of Social Media? is it about participation and collaboration, or something else? This post on the Social Media Today blog has some useful looking links which discuss the issue.

Managing social networks with Sharepoint Server 2007

This is a hugely detailed article on how Microsoft Sharepoint 2007 can be used as a tool for enabling and then managing Social Networks.

I haven't read the article in full yet but firsts impressions are that it looks very useful although there appears to be no section for RSS. This may be because it is covered in this article also from the Microsoft Sharepoint Team Blog.

Knowledge Sharing Principles

A nice list here from the Anecdote blog of 7 Knowledge Sharing Principles.

Friday, 26 October 2007

20 Knowledge Management blogs

This looks like a useful list of Knowledge Management blogs, the list has been written by Luis Suarez at the IT Toolkit Blog.

Wednesday, 24 October 2007

Trying to explain Knowledge Management...

...then go no further then this video there are lots of themes highlighted in the video, which if you ignore the music is quite good.

[Hat Tip - Chris Collinson at All of us are smarter than any of us]

Tuesday, 23 October 2007

Making information find...us

This is a great little video (5 minutes) about how we are experiencing an "Informaiton Revolution" in terms of how we control, organise and crtique information. Very enjoyable.

[Hat Tip - Anecdote Blog]

Wednesday, 17 October 2007

Technologies for Knowledge Management

A nice little list from the Anecdote blog on the technologies you might think about using for Knowledge Management.

Friday, 12 October 2007

How to keep up?

Nina Platt at Strategic Librarian has posted about how to keep up to date with your areas of interests. Although the sources are aimed firmly at Knowledge Management practitioners the resources listed could be used in any context.

Wednesday, 10 October 2007

The Water Cooler Is Now On The Web

This is a great little article which I found via Strategic Legal Technology. In it the author describes how some firms are using Social Networks as Knowledge Management Tools. One of the example given is of a search for experience in a particular area:

"Search for someone--say, with digital experience in Mexico--and you show up as a pushpin in the center of a bull's eye, with surrounding pushpins representing people who fit the bill"

The benefits of using Social Networks as Knowledge Management tools are pretty clear but there are plenty of barriers including supporting a technology that may just be the next fad and regulatory/disclosure issues. The other benefit to using Social Networks that the author discusses is the reduction in the number of emails received:

"By luring employees into a network, companies hope to leverage their skills and contacts. But they also hope that all that collaboration will cut out time that's now spent mailing documents and e-mailing comments"

Will Social Networks be increasingly used as Knowledge Management tools? There is certainly some areas where they can be applied immediately like experience or Know-who, but they will have to develop significantly before they replace in-house systems.

Friday, 5 October 2007

How to Plan a KM Communications Strategy

Green Chameleon has a great concept map which outlines the process for planning a Knowledge Management communications strategy.

Not familiar with a concept mapping or concept maps, have a look at this.

Monday, 1 October 2007

Measuring the value of KM

The Dissident links to an interesting post on the Incredibly Dull blog the post discusses "Management's" perceived precoccupation with measuring the value of KM organisations and the problems that this can cause.