Tuesday, 18 December 2007
The Knowledge Thoughts Blog has posted a link to a presentation by Rachel Wood of McGrigors. In it Rachel discusses how you can effectively share knowledge across support functions. This is an interesting presentation which highlights how knowledge sharing is applicable across the entire organisation.
Tuesday, 11 December 2007
The Knowledgethoughts Blog has an interesting post on the development of Knowledge Management (KM) 2.0. This is based on a talk given by David Gurteen on the tools that are helping to develop KM 2.0, these include;
- Tags and Tagging
- Social Networking
- Instant Messaging
Well worth a quick read.
Friday, 7 December 2007
An excellent set of slides here from Richard Dennison of BT which were part of his presentation at Online Information. In the presentation he discusses how BT have used Social Software including, Wikis (BTPedia), Blogs, RSS and other Web 2.0 technology.
Thursday, 6 December 2007
The Portals and KM Blog reports on an excellent post from the Fast Forward Blog. In it they discuss an application called ConnectBeam, ConnectBeam is an application that can be installed behing a firewall and combines elements of Social Networking with Social Bookmarking to make finding information easier.
If you're interested in this then you will definitely like this post on "Tagging behind the firewall"
This is the title of a research report written for the Knowledge at Wharton site. Unsurprisingly the report authors discovered that how successful a Knowledge Sharing project is depends on how it is implemented.
This is an interesting idea, take one static Intranet and transform it into a dynamic regularly updated and published to Intranet by using a Wiki solution. According to this update the Intrawiki(?) has seen "incredible levels of adoption"
The latest issue of Freepint has an interesting article on how Enterprise Search is developing in the Web 2.0 world we now live in. Especially interesting was the following:
"A revitalised corporate IT environment should provide a common entry point to multiple repositories with single sign-on capability, user qualification awareness, and a simplified interface. Metadata about people can be reconciled with metadata about objects and process to facilitate personalised content delivery"