Thursday, 17 July 2008

Organising knowledge...

...right before your eyes. This sounds a bit like a line from the Transformers movie, but actually something very interesting is happening on Librarything.

Librarything is essentially a collaborative space where users can catalogue their own books and meet people who have similar or matching tastes in books. What is interesting is some of the discussions that take place and the groups that they form. In this group users are building an Open Shelves Classification (OSC) scheme, essentially they are building a taxonomy from the bottom up, but collaboratively, fascinating.

The Green Chameleon blog has more on the story.

The Tacitness of Wikis

This is a useful post from the Library Clips blog for anyone who is thinking about using a Wiki for Knowledge Sharing but isn't 100% certain about the benefits of doing so. In it the author describes reading another post, which argues that Wikis can be used for sharing Tacit Knowledge:

"Documents that are open and dynamic allow people to evolve the documents by direct editing or leaving comments…ie. people are sharing their experience and what they know can add to the richness of the document"

In this way documents can "evolve" by being edited by a number of individuals rather then being created by one individual who has no exposure to other peoples thoughts and comments until the document is published. Interesting stuff.

Thursday, 10 July 2008

Wiki while you work

A great article title here from Doug Cornelius of the KM Space Blog, this article is one of many on Wikis/Collaborative tools that is included in the latest Knowledge Management White Paper released by the International Legal Technology Association.

Wednesday, 9 July 2008

Does making Knowledge Sharing mandatory make it easier?

There has been a lot of discussion recently in the Blogosphere about making Knowledge Sharing and specifically blogging mandatory. In the eyes of many this would encourage individuals to blog about what they are doing for instance enquiries they answered, documents they have worked on and in doing so make this information easily available to others.

Mary Abraham at the Above and Beyond Km Blog writes about this in her post "Knowledge Management made easier" and highlights the "The potential power" of having everyone from Support Staff to Senior Partner blogging, but as she suggests would it work in a Law Firm?

The argument against everyone being asked to blog is that this seems to go against what Web 2.0, Social Media represents. In my mind that is if someone wants to collaborate or contribute on a blog or a Wiki or another tool that has been created then it should be down to them, it shouldn't be something that they "have to do" and doing so may just de-motivate them and alienate them from contributing Know how at all. This argument in Dave Snowdens post here.

Tuesday, 1 July 2008

Do we need incentives to encourage Knowledge Sharing?

We all know the Knowledge Sharing is important, but how do we convince staff within our organisations that they should be sharing documents, know-how and other knowledge they may have?

Is providing an incentive the answer? This post on the KM Virtual Blog takes a look at the arguments for and against incentives.

The Legal implications of Enterprise 2.0

Doug Cornelius of the KM Space blog has posted recently about the "Legal implications" of implementing Enterprise 2.0 applications in Law Firms. These came as a result of his attendance at a recent Conference on Web 2.0.

So when it comes down to it, what are the legal issues and concerns that people have when they come to thinking about or sitting down and discussing the rollout of Enterprise 2.0 technologies. According to the post, there not that dissimilar from the issues people had when email was first introduced, these include:

  • Ownership of IP
  • Privacy
  • Respondent Superior
  • Employment Regulation
  • e-Discovery

There are fuller explanations of these issues on the KM Space blog.