Friday, 28 November 2008

How to get people to share knowledge

How do you get people to share knowledge is the question asked on the Is this Wisdom blog. Should you offer incentives? or make Knowledge Sharing part of a process?

The post points to article on the Cognitive Edge blog in which Dave Snowden discusses how Knowledge should be shared. In his words "it should be natural" that is it should be part of a real situation and part of an immediate need, which people will find hard to refuse.

Well worth a quick read.

Monday, 24 November 2008

An introduction to collaborative tools

The Anecdote Blog has a short post on "Getting started with collaborative tools" this is essentially a list of the different collaborative tools available with links through to Common Craft videos explaining how they work.

Nonetheless a good introduction to these types of tools.

Monday, 17 November 2008

The seven principles of Law Firm Knowledge Management

Dave Snowden has written about the Seven Principles of Knowledge Management in this Blog Post. The first "Knowledge can only be volunteered it cannot be conscripted" rings true at the moment, especially with all the talk of KM Incentives there has been recently.

Friday, 14 November 2008

The Sharepoint Sessions

Looking for some information on the latest use of Sharepoint and how is it currently being deployed? Then look no further then have a look at this blog post "The Sharepoint Sessions – What the Implementers are Saying" on the Portals and KM Blog for an introduction to some of the uses of Sharepoint within an enterprise.

Wednesday, 12 November 2008

So long ROI!

There has been a lot of discussion recently about one of our favourite subjects Return on Investment (ROI) and how to apply this to Social Media projects.

Some interesting posts to look at for an introduction to this area include:

This post really sums up the difficulty of measuring any project that involves technology.

Have a look at some of these post to see how the discussion might affect the evaluation of projects you're currently working on.

Monday, 10 November 2008

What are the hot topics in KM?

This was the question I was asked last week and which I'm currently struggling with...what sprung to mind first of all was Web 2.0 and Enterprise 2.0, followed by Social Media, Collaboration and finally Sharepoint, but surely this cant be everything...or maybe it is...so my question is...

...is there anything else that people consider at "hot topic" at the moment?

Why KM incentives wont work

A thought provoking post here from the Knowledge Thoughts blog on Knowledge Management (KM) Incentives, this follows a previous post where the author gathered feedback from readers.

In this post the author discusses why KM Incentives wont work and some of the side effects and issues associated with offering KM Incentives.

Friday, 7 November 2008

Social Media v Knowledge Management

I for one didn't know there was a war going on between Social Media and Knowledge Management, why the two cant sit down over a nice cup of tea and sort this whole thing out I don't know.

Anyway this topic has certainly got the attention of a few bloggers, with the following catching my eye over the last few weeks...

Wednesday, 5 November 2008

Knowledge Management in a 2.0 World

Doug Cornelius has written an interesting piece in the the October/November 2008 edition of the Canadian Bar Association Journal in it he describes how it has never been more important for Lawyers and Law firms to be able to organise and find the knowledge they have created and captured.

Thankfully the emergence of Web 2.0 tools mean it has never been easier! Doug raises some interesting points in the article including:

  • How do we manage knowledge in a Web 2.0 environment?
  • Can blogs, wikis and other Web 2.0 tools allow for better knowledge management?

Doug outlines the beneftis and opportunities associated with using these tools, although slightly biased towards Wikis the article is a good introduction to how these tools could be used in a Law Firm and how variations of these tools are making the Knowledge Capture process easier and more streamlined.

Monday, 3 November 2008

Law Firms Weighing Wikis

Thankfully the title of this article shouldn't be taken literally, I'm not entirely sure how you would "weigh" Know How, this is actually an article from Law.com which describes how law firms (in the US) are using Wikis and the degrees in which they are being used.