In an interesting article from Inside Knowledge Magazine the author looks back at developments in Knowledge Management since 1992 and looks at what law firms need to do to "survive" beyond 2009.
The author explains that there are three key things that Knowledge Management initiatives needs to demonstrate. These are that KM is;
- Client driven (e-commerce products, training, value added services)
- Adds Value (training fee-earners, strengthening links with other offices, implementing knowledge sharing initiatives)
- Increasing efficicency (this is about ensuring clients receive the very best the firm has to offer)
This is a really interesting article, which if you have a subscrption to Inside Knowledge is well worth reading.