Thursday, 30 April 2009

Vital behaviours for Knowledge Sharing

The Anecdote Blog has published a short post on some of the "behaviours" that are vital for Knowledge Sharing within an organisation. In the post two of these behaviours are described as:

  • Active introductions - Where an individual is introduced to Knowledge Sharing initiatives
  • Beacons - These are the people who are really into Knowledge Sharing

What other behaviours are vital for Knowledge Sharing?

Tuesday, 28 April 2009

Conducting a Knowledge Audit

The Green Chameleon Blog has posted a series of really interesting training videos on how to conduct a "Knowledge Audit"

There are three parts to the series:

  • Part 1 - Different types of Knowledge
  • Part 2 - Different strategies for different Knowledge types
  • Part 3 - Conducting a Knowledge Audit and building Knowledge Maps

The videos are relatively short and are well worth watching for an introduction to this subject area.

Tuesday, 21 April 2009

Can Web 2.0 really help Knowledge Management?

An interesting post here on the KM Edge Blog which starts by looking at what organisations are hoping to achieve when they rollout out Knowledge Management initiatives. From the blog post:

  • "We want organic growth of information, but we also want an "official version."
  • We want to promote innovation and open usage, but we cannot risk exposing proprietary intellectual property.
  • We want fast, intranet-based tools, but we don't want to spend money.
  • We want everything in beta, but the tools still need to be stable.
  • We want free-flowing information, but without negatively impacting legal, e-discovery, or litigation.
  • We want integration with large legacy systems, but we also want low implementation costs.
  • We want grassroots adoption, but with executive sponsorship.
  • We want to increase KM effectiveness, but with little or no additional funding"

So the question is can Web 2.0 help deal with some of these issues? The answer if you read this article is Yes, but there are many questions that remain unanswered "Will people use the new tools? Will they really achieve the value we are promoting?" The post author also talks about how using Web 2.0 technologies is a massive shift from "...hierarchical order and paper to higher levels of comfort with user contribution, less inherent order, and a "please, no paper" attitude"

This is a really interesting article which is well worth reading.

Wednesday, 15 April 2009

Knowledge Management 101

The LawyerKM blog is running in conjunction with Lexis Nexis a series of Webinars on Knowledge Management. The full schedule is as follows:

What Do We Know? Document Management and Retrieval Systems - Wed, April 22 - 3:00 PM

Who Do We Know? Contacts, Connections, and Social Networking for Lawyers and the Legal Profession - Wed, May 6 - 3:00 PM

Intranets, Portals, Web 2.0 & Enterprise 2.0 - Wed, May 20 - 3:00 PM

The Webinars look like they could be useful for anyone knew to Knowledge Management.

Wednesday, 8 April 2009

The hidden cost of downsizing?

Is a lack of Knowledge retention the hidden cost of downsizing? This is the subject of this post on the The Institute for Corporate Productivity (i4cp) Website. From the introduction to the Blog post "While much of the business press is focused on significant reductions in force to improve profitability, there is a hidden cost affecting corporations of all sizes, according to a recent study by the Institute for Corporate Productivity (i4cp). The study found that 30% of responding companies retain knowledge poorly or not at all when workers leave, while half (49%) think they're doing only "okay" at preserving institutional know-how. Just two in 10 think they are doing well or very well in knowledge retention"

Unfortunately the website doesn't contain the full report but this is useful reading.

Monday, 6 April 2009

Why do people share?

A great post from the Knowledge Jolt blog on Why do people share? in which the author summarises this post from the Conversations Matters blog Jack Vinson has an interesting take on this post. From his post "...if they aren't using the system, then the system doesn't fit with the way that people share knowledge. And how does the knowledge sharing happen? It happens between people. And that is the focus of Nancy's article. We don't need incentives to share with one another. We need relationships"

Is this what other people think?

Thursday, 2 April 2009

KM is useful...but it has to be strategic

From the KM Edge Blog an interesting post here on how "sharing" is great but "but strategic knowledge management (SKM) makes sure we invest in doing the right things for the right reasons"

So what does this really mean? As the author explains the problem with tradtional Knowledge Managment is that you either do it or you don't. "You either believe in the effectiveness and importance of KM or you are an unbeliever, and resistance leads to the traditional complaints of, "When will they get it?"

A short but interesting post.