Thursday, 25 June 2009

The Leaving Employee: Knowledge Management for Surviving and Thriving

This is the title of a really interesting article on the FUMSI website which looks an issue which affects most companies. The issue discussed is the thorny one of employees leaving and taking all the knowledge and experience they have built up over their time there with them.

So what is the magic answer? well the article doesn't offer the magic answer to capturing all the knowledge that employees have but it does offer some strategies for how organisations might approach this issue. These include the following;

  • "Expert database - Ensure the departing employee's background, skills, strengths and contacts are saved in a searchable database
  • Social network analysis - Map the relationships between the leaving individual and other employees, departments, and organisations
  • Document management systems - Ensure the leaving employee's documents are stored and retrievable in an effective system
  • Succession planning - Ensure processes are implemented for the replacement of key people"

These are just four of the many strategies outlined in what is a very interesting article which looks at a very tricky issue for many organisations.

Monday, 15 June 2009

Long term access to Government Information

At our last meeting Jennie Grimshaw from the British Library talked at length about the initiatives that are taking place within the British Library and the National Archives to preserve for posterity UK Websites. This was a really interesting talk which highlighted both the initiatives that are taking place and some of the issues the British Library and the National Archives face.

During her talk Jennie mentioned two websites The National Archives UK Government Web Archive and the UK Web Archive. This was a really interesting talk and we hope to get a similar speaking for our next meeting.

Thursday, 4 June 2009

It's the economy stupid!

In an interesting article from Inside Knowledge Magazine the author looks back at developments in Knowledge Management since 1992 and looks at what law firms need to do to "survive" beyond 2009.

The author explains that there are three key things that Knowledge Management initiatives needs to demonstrate. These are that KM is;

  • Client driven (e-commerce products, training, value added services)
  • Adds Value (training fee-earners, strengthening links with other offices, implementing knowledge sharing initiatives)
  • Increasing efficicency (this is about ensuring clients receive the very best the firm has to offer)

This is a really interesting article, which if you have a subscrption to Inside Knowledge is well worth reading.