Wednesday, 20 January 2010

The end of competitive advantage for information services?

The latest step in shared services for law firm libraries took place in December, when TLT and Beachcroft LLP joined Osborne Clarke by outsourcing their information services to Integreon.

To some minds, this could affect the competitive advantage gained in some areas of information services, and what does this mean for the provision of value added information services for clients? If law firms have to pay to provide this via their outsourcing partner, it becomes a more tangible cost - so will law firms still want to provide that for free?

1 comment:

Outsourcing Philippines said...

Good questions. hope to see more comments here as found none except mine. :-)