Thursday, 25 February 2010

Knowledge Audits

I find knowledge audits an immensely practical tool, not just to kick off a knowledge strategy, but to re-focus activities regularly.

The areas that cause problems in any organisation will change, and the opportunities to add value, innovate and benefit the organisation are constantly evolving.The review audit may not need to be as detailed or as formal as the original audit, but the principal is to stay very close to the activities within your organisation.

With all such tools success depends on what is done with the findings, what actions are carried through after the audit, what changes are made, opportunities developed, behaviours changed, problems solved. “A pragmatic approach to conducting knowledge audits” is a paper from the British Nuclear Group, Sellafield and the author, Clive Bright, tries to address some of the more practical issues.

Wednesday, 24 February 2010


There is a lot of debate about E-billing, and how useful the LEDES standards and UTBMS code sets are, but E-billing continues to grow as a requirement for law firms dealing with corporate clients, not just in the US but in Europe as well.

The EU has now proposed an European Electronic Invoicing Framework (EEIF), as in the report below.